One specialist said that as many as five million lines of software code may need to be rewritten before the Web site runs properly.
1. There is zero chance that rewriting five million lines of code is the answer. Either the solution is a lot simpler or there is no solution other than to start over.
My instinct from the outset was that starting over was the right answer. I am not alone.
2. The other day, President Obama said, “No one is madder about the Web site than I am, which means it’s going to get fixed.”
Or, as Michael Palin and John Cleese would put it, Wake up, Polly!
3. In response to the WaPo story, I wrote a letter to the editor, which they published (mine is the third letter on this page). This is not a technical screw-up, and it will not be fixed by technical people. It is an organizational screw-up. And until that is recognized, it probably will get worse. I write,
In my experience, communication failures between technical staff and management reflect an atmosphere of fear and lack of mutual respect.(ソースに続く)