Sony apologises as PlayStation Vita complaints rise People show off their PlayStation Vita consoles in Tokyo Users complained of technical problems with some of the launch units ahead of a firmware fix
Sony has issued an apology and software update after a barrage of complaints about its new handheld console. The PlayStation Vita went on sale in Japan at the weekend. Users have described unresponsive touchscreens, crashes and freezes. Glitches in new consoles are not unusual, but experts have been surprised by the number of related postings sent to Twitter and YouTube. Local reports suggest over 300,000 devices were sold over two days.
The console boasts a gyroscope, accelerometer and electronic compass beneath its 5 inch (12.7cm) OLED touchscreen as well as front and rear mounted cameras. However, complaints of technical issues have threatened to take the shine off the launch, prompting the company to issue a statement on its PlayStation site.
"I don't think Sony would like to describe Japan as a test-run, but it does give them an opportunity to fix problems with the consoles," said Mr Dring. ソニーが日本のユーザーでテストしたなどとは考えたくないが…、そうだとしたらこれらの問題を解決する機会となるだろう。
"That should be reassuring to people in the UK and Europe thinking of buying the devices on 22 February." そしてそれは2/22にデバイスを買うヨーロッパの人々にとって保証となるだろう。