Olsen and Associates(OANDA) Part 4
A cliant: Yes, I know. You mean this margin call is happened by funds transfer or insufficient funds?
OANDA: It occurred as you did not allow enough time for the funds transfer to properly process which takes up to 5 minutes, after you submitted the funds transfer
OANDA: basically due to insufficient funds, as you did not allow enough time to process your funds transfer. You needed to reduce your value to reduce your risk
A cliant: Can I see the 5 minute requrement that anyware on OANDA website or posicy?
A cliant: Can I see the 5 minute requrement anyware on OANDA website or posicy?
OANDA: When you transfer funds, you will see a message to advise yo uto allow time for processing, approximately 5 minutes.
OANDA: For more information on our margin rules, please go to: http://www.fxtrade.com/fxtrade/margin_rules.shtml
A cliant: I looked into that rules, but it did not include 5 minute rule.
A cliant: That message, too, do not include the requirement to happen margin call.
OANDA: When you place the transfer, it will advise you to allow a minimum of 5 minutes to process your request
A cliant: I understand that you do not correct the margin call but you should include such significant rule in more detail.
OANDA: We can make the suggestion with our development department for future changes.
A cliant: Thank you.
A cliant: I hope you include the rule on FAQ on your web.
OANDA: We will advise the correct department with your concern.
OANDA: Is there anything else I can assist you with today?
A cliant: Can I ask one more question?
OANDA: It occurred as you did not allow enough time for the funds transfer to properly process which takes up to 5 minutes, after you submitted the funds transfer
OANDA: basically due to insufficient funds, as you did not allow enough time to process your funds transfer. You needed to reduce your value to reduce your risk
A cliant: Can I see the 5 minute requrement that anyware on OANDA website or posicy?
A cliant: Can I see the 5 minute requrement anyware on OANDA website or posicy?
OANDA: When you transfer funds, you will see a message to advise yo uto allow time for processing, approximately 5 minutes.
OANDA: For more information on our margin rules, please go to: http://www.fxtrade.com/fxtrade/margin_rules.shtml
A cliant: I looked into that rules, but it did not include 5 minute rule.
A cliant: That message, too, do not include the requirement to happen margin call.
OANDA: When you place the transfer, it will advise you to allow a minimum of 5 minutes to process your request
A cliant: I understand that you do not correct the margin call but you should include such significant rule in more detail.
OANDA: We can make the suggestion with our development department for future changes.
A cliant: Thank you.
A cliant: I hope you include the rule on FAQ on your web.
OANDA: We will advise the correct department with your concern.
OANDA: Is there anything else I can assist you with today?
A cliant: Can I ask one more question?
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