We finally have some good news regarding team stats. Our new stats data import appears to be successful. Team stats are now up to date through July 23 (up from July 19). Please note that the stats update script only processes a single day at a time. This means we will need to run the script several times to get us caught up to present day. Each run takes a couple of hours so it will be a few days before we are totally caught up. (Yes, I know this process could be better).
When the stats update is being run, you cannot view any stats on the member web page. Since we will be running this back to back to try to get caught up, expect access to the stats page to be extremely limited for the next few days.
Thanks to everyone for hanging in there during our troubleshooting and recovery procedures
Unfortunately, we have experienced a hardware failure on one of the Grid.org infrastructure servers. This is causing devices to not be able to log in. We have current backups so we should not see the data loss we saw last time we had this problem.
Our current hardware has experienced a few problems lately as everyone knows. Know that we have ordered completely new hardware to move Grid.org to. The new hardware will also be running the latest version of UD software and will be a big improvement over what we have now as far as stability.
Our IT department is currently working to get the offline server back up and running. As soon as I have any more information regarding this outage, I will post again to this forum.